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Cancellation & Refund Policy

Draft for review - not yet legally finalized.

Subscription cancellation

You can cancel the Monthly Pass or Growth plan at any time from your dashboard. Cancellation takes effect at the end of your current billing cycle - you keep paid features until then. Your QR codes are never deleted or disabled on cancellation.

Refund eligibility

Day, 3-Day, and Weekly Passes are non-refundable once activated, since access begins immediately. Refunds are issued only for: (a) a duplicate charge caused by a payment error, or (b) a charge that occurred after you had already cancelled.

Refund timeline

Approved refunds are processed within 5-7 business days to the original payment method, in line with standard Razorpay/UPI settlement timelines. [Confirm this window against your actual gateway agreement before publishing.]

Not legal advice - this draft is structured to match what payment gateways typically require, but should be reviewed by someone qualified before it governs real payments.
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